Service Agreement

Usage Guidelines

At Twisted Up Designs & Graphics, we ensure our clients understand the terms and conditions related to our services. By using our services, you agree to comply with our guidelines, which are designed to maintain the quality and integrity of all creative outputs. Our commitment is to provide clarity in all transactions and interactions to foster a trustworthy relationship.

Payment and Policy Details

Payment for services must be completed in full prior to the commencement of any project. We accept various payment methods, and all payments are non-refundable once production has started. Clients are responsible for providing accurate design specifications and any necessary materials. If revisions are required, they may incur additional charges. Our turnaround time is typically 7-14 business days depending on the scope of the project, and we will communicate closely regarding any delays. Your satisfaction is our priority, and we strive to deliver high-quality products that meet your expectations.